Privacy Policy
Last Updated: October 5,
2025
Thank you for becoming a member of the
Nearlist Community! This Privacy Policy includes important information about your personal and business data and
we encourage you to read it carefully.
Nearlist provides interactive services
(the “Services”) designed to connect individual customers (“Customers”) with local
businesses that are registered to use the platform (each a “Business”).
The Services include:
(a) Customer Services – available through the Nearlist App and
customer website, allow Customers to explore shopping districts and marketplaces through Shop Pages; discover
and connect with Businesses; receive content in personalized feeds; engage with posted Campaigns; browse, clip,
and redeem Coupons; view Location Profiles; access Messaging Channels for business support and shopping
communities; and build personal directories of favorite places. Customer Services are governed separately by
the Nearlist Customer Terms of
Service.
(b) Business Services – available through the Business App and
business website, allow Businesses and their assigned Business Users to create, publish, and manage Campaigns
and Coupons; manage Location Profiles for business locations; operate Shop Pages; access Messaging Channels for
teams, customers, associations, and shopping communities; enable Customers to connect and receive their content
in feeds; and build directories to facilitate Customer interactions. Business Services are governed separately
by the Nearlist Business Terms of
Service.
Businesses may include both individual
merchants (“Merchants”) and small business groups (“Associations”). Both types of
businesses can use the Business Services to manage core features, including Business Locations, Campaigns,
Coupons, and Messaging. Associations have expanded capabilities, such as sponsoring Shop Pages that highlight
and promote their shopping districts and marketplaces.
1. Services and
Definitions
This Privacy Policy
(“Policy”) describes how and when Nearlist collects, uses and shares your information when you
become a member of the Nearlist Community or otherwise interact with our Business Services.
1.1 Business
Services
Nearlist receives your information
through the following components (collectively, the “Business Services”):
(a) Site. Our business website at https://business.nearlist.com, including its authenticated portal for account
management (the “Business Center”).
(b) App. Our corresponding “Business” mobile
application for businesses.
(c) Link Service. Our short link service available at https://nearli.st that links to this Policy.
This Privacy Policy applies only to
information you provide to us through the Site, App, and Link Service.
1.2 Definitions
In these terms:
(a) “Nearlist,” “our,” “us,” or “we,” refer to Nearlist,
Inc.
(b) “you,” “your,” “user,” or “member,” refers to persons registered
to use the Business Services.
(c) “Nearlist Community,” refers to all registered
Customers (meaning individual end users of the Customer Services) and all registered Businesses (meaning
individual end users of the Business Services).
(d) “Merchants,” refer to individual storefront
businesses or other vendors (including stalls at flea or farmers markets, food trucks, or similar mobile
sellers) registered to use the Business Services.
(e) “Associations,” refer to small business groups
(including Merchant Groups, Business Improvement Districts, or Market Associations) registered to use the
Business Services.
(f) “Subscription Plans,” refer to Free or Paid
subscription plans that provide access to specific current or planned features, usage limits, or account
management options.
(g) “Nearlist Marks,” refer collectively to the
Nearlist logo, the Nearlist for Business logo, and any other brand assets owned by Nearlist, Inc.
(h) “Business Users,” refers to individuals
authorized to access a Business Account through assigned roles, including Administrators and
Employees.
Terms not defined herein shall have the
meaning as provided in Nearlist’s Terms of Service, found at https://business.nearlist.com/legal/terms, and incorporated herein.
1.3 Customer
Services
For information about our Customer
Services please visit: https://www.nearlist.com.
2. Changes
We may change the Business Services or
any features of the Business Services at any time. We may change this Policy by posting a revised Policy on the
Site at https://business.nearlist.com/legal/terms and in the App.
When material changes are made to our
Privacy Policy or Terms, you will be prompted to review and accept the updated documents when you next launch
the Business App or log in to the Business Center. You may not continue using the Business Services until you
agree to the updated Privacy Policy or Terms. The updated Privacy Policy is effective once accepted and applies
to any continued or new use of the Business Services.
3. Questions
If you have questions about this Privacy Policy or our data practices, please send us a message using our contact form, email us at support@nearlist.com, or write to us at:
Nearlist, Inc.
Attn: Privacy Matters
757 Page Street
San Francisco, CA 94117
United States
4. Information We
Collect
We collect, use, and disclose
personally identifiable information (“Personal Information”) and public details about your business
(“Business Information”) in various ways when you use the Business Services. We may collect the
specified types of Personal and Business Information from you in the following contexts:
(a) Registration: When you register to use the Business Services we may
collect your name, title/function, email, password, profile photo, and social media account sign in information
to establish your account and related Business User Profile information. To allow you to enhance your Business
User Profile, or gain access to new features we may collect additional account information such as any
professional expertise, educational training or other professional information relevant to your role at your
business or organization. In order for you to download the App, you can provide your mobile phone number to us
to receive a link to the Nearlist App page in the Apple App Store. If you choose to provide us with your
mobile phone number, you (i) authorize us to send you a one-time SMS text with a link to the App, (ii) agree to
be solely responsible for any fees charged by your wireless provider in connection with the SMS text you receive
from us; and (iii) agree to contact your wireless provider with any questions regarding your text and/or data
plan.
(b) Usage: We may automatically log information about how and
when you use the Business Services. This information (“Log Data”) may include your IP address, type
of device, wireless carrier, time, date, browser used, non-precise geographic location (e.g. zip code and city),
search terms, cookie information and actions taken by you within our Site, App, and Link Service.
(c) Support: When you communicate with our customer support team
via our “Contact Us” and “Support” forms and/or corresponding email addresses, we may
collect your name, title/function, email, phone number, type of inquiry, and your message content.
(d) Location Profiles: In order for Location Profiles to be configured and
published we may collect business information including business name, logo, address, phone number, hours of
operation, a business description, a website URL, images that depict the business location and/or products,
which team members are assigned to each location, and which Campaigns are scheduled and posted at each location.
To allow you to enhance your Location Profile, or gain access to new features we may collect additional business
information such as the specific types of products and services offered, or the availability of these products
and services. Location Profiles are generally public-facing pages and may be visible to Customers and
Businesses, and the public through the Apps, system emails, and on www.nearlist.com.
(e) Customer Connections: Nearlist may collect information on which Customers
you send requests to within the App, which Customers send you requests within the App, and which Customers you
are connected to on Nearlist. To allow you to enhance your customer Directories, or gain access to new features
we may collect additional account information such as how you group or rank your Customers
connections.
(f) Campaigns: In order for Campaigns to be scheduled and posted we
may collect marketing copy, marketing images, marketing URLs, campaign locations, post dates, removal dates, and
the names of Campaign authors and editors. To allow you to enhance your Campaigns, or gain access to new
features, we may collect additional business information such as promotional codes or customer segmentation
information. If the Business User account of a Campaign author or editor is deleted, that individual will be
referenced as a “Former User.” Campaigns are generally public-facing pages and may be visible to
Customers and Businesses, and the public through the Apps, system emails, and on www.nearlist.com.
(g) Coupons: In order for Coupons to be published we may collect
marketing copy, marketing images, marketing URLs, coupon locations, publish dates, removal dates, and the names
of Coupon authors and editors. To allow you to increase the effectiveness of your Coupon strategies, or gain
access to new features, we may collect additional business information such as redemption codes or customer
segmentation information. If the Business User account of a Coupon author or editor is deleted, that individual
will be referenced as a “Former User.” Coupons are generally public-facing pages and may be visible
to Customers and Businesses, and the public through the Apps, system emails, and on www.nearlist.com.
(h) Shop Pages: In order for Shop Pages to be configured and published
we may collect information about the Association account, its member Businesses, assigned Business Users, and
the Campaigns or Coupons published by those members. Shop Pages may also include directories of member
Businesses and community Messaging Channels accessible to both Customers and Business Users. Shop Pages are
generally public-facing pages and may be visible to Customers and Businesses, and the public through the Apps,
system emails, and on www.nearlist.com.
(i) Messaging Channel Content: When a Customer connects with a Location Profile, all
Business Users assigned to that Location may exchange in-app messages with that Customer in a private Messaging
Channel. Associations may create Shop Page Messaging Channels that include both member Businesses and their
Customers, as well as Association-level Messaging Channels for internal coordination. Businesses may also create
internal Team Messaging Channels. Nearlist is not responsible for the content of any messages or uploaded files
(“Message Content”); however, Nearlist may access Message Content to enforce our policies, ensure
safety, or generate aggregate analytics.
(j) Customer Notes: Nearlist provides a tool for Business Users to make
notes about Customer connections (“Customer Notes”). These notes constitute a form of user-generated
content and are posted by Business Users without review or moderation by Nearlist. Customer Notes are visible to
all Business Users assigned to a Location, but may only be edited or deleted by their author or by the Admin.
Nearlist is not responsible for the content of any Customer Note; provided, however, that Nearlist reserves the
right to access and use Customer Notes for the purpose of identifying general trends and aggregate
information.
If a Customer disconnects from all Location Profiles
published by a Business, their Customer Notes created by that Business’s assigned Users will be deleted
and no longer visible to Business Users. If a Business User is removed from an assigned Location, any Notes they
created remain visible to other assigned Business Users at that Location.
(k) Customer Contacts: Nearlist may collect names and/or email addresses of
customer “Contacts” provided by registered Business Users to facilitate invitations to connect with
your Business location(s) on Nearlist. With your express consent, Nearlist will attempt to send a one-time
invitation email to each Customer contact email you provide. Business Users understand and agree to confirm that
they have prior consent from each Contact added to their Nearlist Business account for the purposes of sending
email invitations, and that they are not providing any of the following to Nearlist: (i) Rented, purchased,
third party, or appended email address lists; (ii) Addresses collected using robots, spiders, web crawlers, or
other automated means; (iii) User group, transactional, or auto-response email addresses; or (iv) Distribution
email lists or role addresses such as “marketing@“.
(l) Location: Nearlist may collect your precise geographic location
in order to provide Customers with relevant information related to businesses they are connected to and/or
businesses they might be interested in. Before precise location information is collected, you will be asked
whether you allow precise location tracking. You may decline to allow this tracking, but if you do so, certain
features of the Business Services may not be available to you.
(m) Links: Nearlist may track how you interact with links across
our Business Services, including our email notifications, third-party services, and client applications, by
redirecting clicks or via other means. We do this to help improve our Service, provide more relevant news and
promotions, and to be able to share aggregated statistics such as how many times particular links are clicked.
Links provided to the Business Services may be processed and shortened to a http://nearli.st link by Nearlist’s Link Service. Shortened links
allow Businesses to share long URLs while maintaining the maximum number of characters in their messages. We may
use the nearli.st domain as a way to identify relevant and engaging content within the Nearlist Community, to
protect Users from harmful activity, or to provide value to our developer ecosystem.
(n) Widgets: We may personalize our Business Services for you based
on your visits to third-party websites that integrate Nearlist features or widgets. A widget is a simple
application extension that is part of a larger application already installed on a device. When these websites
first load our features or widgets for display, we receive Log Data that includes the web page you visited and a
cookie that identifies your browser (“Widget Data”). We may use Widget Data to personalize content
for you, such as suggested businesses and other content you may be interested in. Personalized content is stored
with only browser cookies or device IDs and is separated from other Widget Data such as page-visit
information.
(o) Mapping Services: On the Site and in the App, we use the Google Maps
Platform services to provide mapping and location-based features. When you interact with these features, Google
may collect information such as your IP address or device location. Your use of Google Maps is subject to the
Google Privacy
Policy.
(p) Cookies: We may place “cookies” on your
computer’s hard drive. A cookie is a small data file that we transfer to your computer or mobile
device’s hard disk. We use cookies for two purposes. First, we utilize persistent cookies to save your log
in information for future log-ins to the Site and App. Second, we utilize session ID cookies to enable certain
features of the Site and App, to better understand how you interact with the Site and App and to monitor
aggregate usage by Users and web traffic routing on the Site and App. Unlike persistent cookies, session cookies
are deleted from your computer when you log out from the Site, App and Service and then close your
browser.
(q) Content Compliance: All content and information provided through the
Business Services must comply with our Terms of Service, including the Acceptable Use Policy. Nearlist may
remove, restrict, or retain such content consistent with those Terms.
We may also use tracking pixels in our system emails
(e.g., digest emails) to measure open rates and engagement.
Third-party services such as web analytics tools and
advertisers on the Site and App may also place or read cookies on your browser.
Most web browsers are set to accept cookies by default.
If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose
to remove cookies or reject cookies, this could affect certain features or services of our Site.
5. How We Use the Information We
Receive
We may use and disclose Personal and
Business Information collected through the Business Services for purposes described in this Policy. For example,
we may use your information to:
(a) Provide, improve and develop the Business
Services. Your information allows us to continually improve our
services, and also develop new innovative features and services.
(b) Communicate with you about our Business
Services. For example, we may let you know about new features,
version updates, releases, abuse warnings, temporary or permanent changes to our Business Services (e.g. planned
outages), and/or changes to our Privacy Policy or Terms of Service.
(c) Communicate with you about your account.
This will be for informational, not
promotional purposes. For example, we may notify you about changes to your password.
(d) Provide customer support. This will allow our support team to efficiently and
effectively communicate with you, as may be appropriate, when you contact us via our “Contact Us”
and “Support” forms, and/or corresponding email addresses.
(e) Send you promotional content that you have
consented to receiving. You may
opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out,
we may still send you non-promotional emails, such as emails about your accounts or our ongoing business
relations. You may also send requests about your contact preferences and changes to your information including
requests to opt-out of sharing your personal data with third parties by emailing support@nearlist.com.
(f) Enable connection invitation
emails. You can stop receiving connection invitation emails
sent by Nearlist on behalf of registered Customers by following the unsubscribe instructions included in these
emails. Each registered Customer is limited to an initial invitation email, followed by up to two reminder
emails per business Contact email provided to Nearlist.
(g) Promote usage of our
services. For example, if you leave your Personal or Business
Information when you visit our Site and don’t sign up for the Business Services, we may send you an email
asking whether you want to sign up.
(h) Promote safety and security. Some information may be used to protect the rights
and safety of our Members and third parties, as well as our own. To enforce compliance with our Terms of
Service. This may include developing tools and algorithms that can help us to prevent violations.
(i) Manage Subscription Plans. We may use account and payment information to manage
Free or Paid Subscription Plans, including billing, usage limits, and plan upgrades or downgrades.
6. Personal and Business
Information Sharing and Disclosure
Your trust is important to us, which is why we don't
share your Personal Information or your Business Information with others unless we have: (i) received your
permission; (ii) provided you with notice through this Policy; or (iii) removed your name, business name, or any
other personally, or professionally, identifying information from it. We may share your Personal and Business
Information as follows:
(a) Nearlist Customers: Nearlist may disclose some aggregate registration,
usage, location, connection and other information to Nearlist Customers. The primary purpose of sharing this
information is to help Nearlist Customers discover relevant businesses and receive personalized news and
promotions, and to help Nearlist improve customer support. For example, Customers may be able to receive
personalized lists of recommended businesses or promotions based upon what similar Customers liked.
(b) Nearlist Businesses: Nearlist may disclose some aggregate registration,
usage, location, connection and other information to other Nearlist Business Users. The primary purpose of
sharing this information is to help Nearlist Business Users improve customer connection activity and campaign
performance, and to help Nearlist improve customer support. For example, Business Users may be able to see which
kinds of Businesses and Campaigns have the highest levels of activity across different customer
segments.
(c) Location Profiles: Business’s Location Profiles include generally
public business information including business name, logo, address, phone number hours of operation, business
description, and business website. Location Profiles also include information that may or may not currently be
publicly available, such as which team members are assigned to your locations, images that depict your business
locations, and all past and currently active Campaigns posted to each business location. Both types of
information will be visible to the Nearlist Community of registered users, and online via Internet search
engines. You will have the option to provide supplemental account information to enhance your Location Profile
and/or access new features. Nearlist will indicate what categories of information will be made available only to
your Connections, to all Nearlist registered users, and to the public, so you can decide if you want to provide
supplemental information. When new Location Profiles are published Connection Requests are automatically sent to
nearby users of the Nearlist App according to the zip code associated with their Nearlist accounts
(d) Shop Pages: Shop Pages display public and member Business
information (including Location Profiles, Campaigns, and Coupons) to Customers, Businesses, and, in most cases,
the general public. Shop Page directories may include business names, locations, and assigned Business Users.
Shop Pages may also include community Messaging Channels, which allow both Customer Users and Business Users
connected to member Businesses to exchange group messages. While Customer and Business profiles within these
community Channels remain tied to their account roles, message content is generally viewable by all participants
in the Channel, and read-only views may also be available on public Shop Page web pages.
(e) Business User Profile: Your Business User Profile includes your name,
title/function, and profile photo. This information will be visible to all Customers in the Nearlist Community
if they search the Nearlist Community using the name you provided for your account. You will have the option to
provide supplemental account information to enhance your profile and/or access new features. Nearlist will
indicate what categories of information will be made available only to your Connections, to all Nearlist
registered users, and to the public, so you can decide if you want to provide supplemental
information.
(f) Third Parties: Nearlist does not disclose any of your information
with third parties other than as follows: (i) With third party vendors, consultants and other services providers
who work for us and need access to your information to do that work; (ii) To provide information to
representatives and advisors, like attorneys and accountants, to help us comply with legal, accounting, or
security requirements; (iii) To investigate fraud; (iv) To comply with laws or to respond to lawful requests and
legal process, including to respond to requests from public and government authorities to meet national security
or law enforcement requirements; (v) To protect the rights and property of Nearlist and our agents, customers,
members, and others including to enforce our agreements, policies and terms of use; (vi) In an emergency to
protect the personal safety of the Nearlist, its customers, or any person; and (vii) In connection with or
during negotiation of any merger, financing, acquisition, or dissolution, transaction, or proceeding involving
sale, transfer, divestiture, or disclosure of all or a portion of our business or assets to another company.
(g) Your Contacts: Nearlist may access your contact information or
address book within your personal or company provided Device with your consent.
(h) Social Media Widgets: Our Site and App, and some related system emails
include social media features or widgets that allow you to share content with others. These features may collect
information (“Widget Data”) about your IP address and which page you’re visiting on our site,
and they may set a cookie to make sure the feature functions properly. Social media features and widgets are
either hosted by a third party or hosted directly on our site. Your interactions with those features are
governed by the privacy policies of the companies that provide them.
(i) Service Providers: If it is necessary to provide you a service you've
requested from our Site or App then we may provide your Personal and Business Information to a service provider
as a necessary step in providing you with the requested service. We will restrict any service provider's use of
your Personal and Business Information to the terms of this Policy.
7. Anonymous
Information
We may share aggregated anonymous or de-identified information. When we use the term “Anonymous Information”, we are referring to data and information that does not permit you to be identified or identifiable, either alone or when combined with any other information available to a third party.
We may create Anonymous Information
from the personal data we receive about you and other individuals whose personal data we collect. Anonymous
Information might include analytics information and information collected by us using cookies. We make Personal
and Business Information into Anonymous Information by excluding information (such as your name) that makes the
data personally identifiable to you.
We use this Anonymous Information to
analyze usage patterns in order to make improvements to our Business Services. Additionally, we may provide
Anonymous Information to third parties for marketing, advertising, or other uses.
8. Your California Privacy
Rights
If you are a California resident, you
have the right to request information from us regarding the manner in which Nearlist shares certain categories
of personal information with third parties for their direct marketing purposes, in addition to the rights set
forth in this Policy or to be informed that Nearlist has a policy in place to prevent such sharing. Nearlist has
implemented such a policy and does not share your Personal Information with any third parties for their direct
marketing purpose.
9. Accessing, Updating, or Deleting
Your Information
Business Users (Administrators and
Employees) may review, update, or correct registration information in their accounts at any time through the App
or by contacting us at support@nearlist.com.
An Administrator may deactivate the
Nearlist for Business account at any time. Once deactivated, all of your public business and Business User
account information will no longer be visible on the Apps or www.nearlist.com.
During the initial 30-day deactivation
period, the Administrator may log in to restore the Business Account and associated Business User accounts.
After Day 30, login access will be blocked. From Day 31 through Day 60, the Administrator may request
reactivation through Support. If the Administrator logs in and reactivates the account during the first 30 days,
or requests reactivation through Support between Day 31 and Day 60, the deactivation process may be halted and
the Business Account and associated Business User accounts restored. After Day 60, the account cannot be
restored and will remain locked. Unless reactivation has occurred, the account will be permanently deleted or
irreversibly anonymized by Day 90, while retaining certain limited information in anonymized, aggregated, or
operational form as necessary for security, fraud prevention, legal compliance, or system
integrity.
Administrators may also delete Employee
User accounts directly. Employee accounts deleted in this way cannot be restored.
Nearlist may also suspend an individual
Business User account (other than the Administrator) for violation of these Terms or for safety, security, fraud
prevention, legal compliance, or system integrity reasons. Suspended Business User accounts cannot be accessed
during the suspension period and will be permanently deleted or irreversibly anonymized either upon written
request of the Administrator or automatically if the suspension remains unresolved for twenty-four (24) months,
subject to any extension required under legal hold, investigation, or other lawful
obligation.
Nearlist may suspend a Business Account
for violation of these Terms or for safety, security, fraud prevention, legal compliance, or system integrity
reasons. Suspended accounts cannot be accessed during the suspension period and will be permanently deleted or
irreversibly anonymized either at the written request of the Administrator during the suspension period or
automatically if the suspension remains unresolved for twenty-four (24) months, subject to any extension
required under legal hold, investigation, or other lawful obligation.
Once deletion occurs (whether through
Administrator action or following an unresolved suspension), the Business Account and associated Business User
accounts will no longer exist in our systems and cannot be reactivated.
Deleting a Nearlist for Business
account or Employee User account will not remove information already indexed by third-party search engines such
as Google or Bing. Cached or previously distributed content may remain temporarily accessible outside
Nearlist’s control.
In addition, content you created or
interacted with (such as published Coupons or message threads) may remain visible to other participants as part
of their own account records.
Do Not Track: Because the providers of
"Do Not Track" and similar signals do not yet operate according to common, industry-accepted standards, we
currently do not respond to those signals. For more information on Do Not Track, please visit www.allaboutdnt.com.
10. Safeguarding Your
Information
We take reasonable organizational,
technical, and administrative steps to help protect personal data against loss, misuse, unauthorized access, or
disclosure. Unfortunately, no transmission or storage system can be guaranteed to be completely secure, and
transmission of information via the Internet is not completely secure.
We rely on third-party service
providers (such as cloud hosting, email delivery, and messaging infrastructure providers) to operate the
Business Services. These providers are contractually required to handle your information in accordance with
appropriate security and confidentiality obligations.
For payment processing, we use
third-party systems that comply with the Payment Card Industry Data Security Standard (PCI-DSS), an
industry-wide standard designed to protect the confidentiality and security of your credit card information.
Your credit card information will be subject to that processor’s privacy policy in addition to
ours.
PLEASE READ THE PRIVACY POLICY ON THE
WEBSITE OF ANY PAYMENT PROCESSOR THAT YOU ARE DIRECTED TO REGARDING THE USE, STORAGE AND PROTECTION OF YOUR
CREDIT CARD INFORMATION BEFORE SUBMITTING ANY CREDIT CARD INFORMATION.
11. International
Transfer
Your information may be transferred to
— and maintained on — computers located outside of your state, province, country or other
governmental jurisdiction. If you are located outside the United States and choose to provide information to us,
please be aware that Nearlist transfers Registration Information to the United States and processes it
there.
12. Links to Other
Sites
Nearlist Business Services may contain
links to other websites. If you choose to click on a banner ad or other type of advertisement, or click on
another third-party link, you will be directed to that third party’s website. The fact that we link to a
website or present a banner ad or other type of advertisement is not an endorsement, authorization, or
representation of our affiliation with that third party, nor is it an endorsement of their privacy or
information security policies or practices. We do not exercise control over third-party websites. These other
websites may place their own cookies or other files on your computer, collect data or solicit personal
information from you. Other sites follow different rules regarding the use or disclosure of the personal
information you submit to them and we do not accept any responsibility or liability for their websites, features
or policies. We encourage you to read the privacy policies or statements of the other websites you
visit.
13. Restrictions of Use of Our
Services
Nearlist Services are not directed to children under 13. We do not knowingly collect Personal Information from children under 13. If you believe a child has provided us with information, please contact us using our contact form or send us an email at support@nearlist.com.
Nearlist Services are designed for use in the United States. If you access the Services from outside the United States, you do so at your own risk and are responsible for compliance with applicable local law.